Policies

All credit card transaction handled through African Music Buy are processed in real time on a secure server and Secure Socket Layer (SSL) connection. Data is authenticated and encrypted using 128-bit SSL. Our trusted gateway service provider is Shopify.com, which is in strict compliance with the Payment Card Industry (PCI) Data Security. 
                                                                
                                               

The padlock symbol in your browser will close and turn yellow during your secure checkout process.


All information collected during registration and payment is utilized solely to fill your order. We respect your privacy, meaning your private information will not be shared or sold to any outside, third party sources. Your personal information includes account and e-mail information.Occasional store newsletters and coupons are distributed via e-mail exclusively to customers who double opt-in to such services.Double opt-in protects you from receiving unsolicited emails.We have a strict "no-spam"policy.
 
 
                                        Shipping
 
We will ship your products as quickly as possible to addresses in the United States, Canada and other select countries. Please refer to our International Shipping Policy below if you live outside of the U.S. or Canada. We cannot guarantee times of arrival, nor do we take responsibility for items once they leave our hands. Some packages may come in delivery confirmation at our expense and notice may be left if there is nobody to sign for package,you may need to pick up your package at your local post office. 
Most products are shipped within 96 hours of confirmed payment. If an item is out of stock, we will contact you immediately. You then have the option of waiting for the next available shipping date or canceling your order.Please contact us if you require an alternate form of shipping.
 
                            International Shipping Policy
 
We can only accept international orders from South Africa, Europe, Asia and North America. If you live in a region outside the previously listed countries, please contact us BEFORE ordering,since that may unfortunately lead to the cancellation of your order.
 
The billing and shipping address must be the same address for all international orders. We cannot process a bill from one address and ship to another.
International buyers are responsible for any customs charges, brokerage fees or taxes that may be imposed. No adjustments will be made on customs forms.
 
                                       Delivery Confirmation
 
On the day your order is shipped, you will receive a shipping order notification via e-mail, for United States buyer. African Music Buy reserves the right to upgrade some international shipping to registered mail to ensure a package’s safe arrival.

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